Privacy Policy

Version:

1.1

Last Updated:

3 September 2025

1. Introduction

This Privacy Policy ("Policy") applies to the website https://www.fomometer.ai, all its subdomains, and the platform https://app.fomometer.ai, including any related services, applications, dashboards, and features (collectively referred to as "Website", "Platform", or "FOMOmeter"). By continuing to use FOMOmeter, you agree to the terms of this Policy. This document describes the types of information we collect, how we use it, the measures we take to protect it, and your rights and obligations as a user. If you do not agree with any part of this Policy, you must immediately cease using FOMOmeter.

2. Definitions

  • "User" means any individual accessing or using the Website.
  • "Personal Data" or "Data" means any information relating to an identified or identifiable individual, including but not limited to email addresses and IP addresses.
  • "Consent" means any freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their personal data.
  • "Service Providers" refers to external platforms, systems, or companies used to provide services, analytics, communications, or other functions.
  • "Website" means the online platform and all subdomains operated under https://www.fomometer.ai.

3. Purposes of Data Processing

Data collection is carried out for the following purposes:

  • Providing information and services requested by users.
  • Analyzing website usage to improve user experience.
  • Communicating with users, including email marketing and newsletters.
  • Personalizing the user experience.
  • Third-party Processors. All third-party service providers that process personal data on our behalf are bound by data processing agreements (DPAs) that require compliance with applicable data protection laws, including the GDPR.

4. Legal Basis for Data Processing

  • Consent. We collect and process your data only with your explicit consent, provided through cookie banners and email subscription forms.
  • Legitimate Interests. We may process your data based on our legitimate interests, such as improving our Website, analyzing user interactions, and marketing communications.
  • Performance of a Contract. We may process your personal data where it is necessary for the performance of a contract with you, such as providing access to FOMOmeter’s services following your subscription or purchase.

5. Data Sharing and Disclosure

  • Service Providers. We may share your data with third-party service providers such as Google Analytics to analyze website performance and user interactions. If additional third-party tools are integrated in the future (such as CRM systems, email marketing platforms, or automation services), they will also be required to comply with applicable data protection regulations.
  • Legal Requirements. We may disclose your data if required by law or to comply with legal processes or governmental requests.
  • Protection of Rights and Interests. We may share data where reasonably necessary to protect our rights, interests, property, users, or the public, and to detect, prevent, or address security, fraud, or technical issues.
  • We are not responsible for the privacy practices or content of third-party services or providers. Your use of their tools or platforms is governed by their own privacy policies.
  • When new third-party service providers are added, this will be reflected in the updated version of this Policy. It is the User's responsibility to review the Policy periodically to stay informed about changes and additions.
  • International Transfers. Google Analytics may process data on servers located in the United States. Transfers of personal data outside the EEA are safeguarded using Standard Contractual Clauses (SCCs) approved by the European Commission. We may share your data if necessary to protect our rights or the rights, interests, or safety of our users or third parties.

6. Security Measures

  • Technical Measures. We implement technical measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
  • Organizational Measures. We apply organizational measures, including access control and employee training.
  • While we implement appropriate technical and organizational measures, we cannot guarantee absolute security. Users acknowledge and accept this inherent risk.

7. User Rights

  • Right of Access. You have the right to request information about data stored about you and how it is processed.
  • Right to Rectification. You have the right to request correction of inaccurate or incomplete information.
  • Right to Erasure. You have the right to request deletion of your data if it is no longer needed or if you withdraw consent.
  • Right to Restrict Processing. You have the right to request restriction of your data processing in certain circumstances.
  • Right to Withdraw Consent. If processing is based on your consent, you can withdraw this consent at any time.
  • Right to Data Portability. You have the right to request your data in a structured format for transfer.
  • Right to Object. You have the right to object to data processing in certain situations.
  • Right to Refuse Automated Decision-Making. You have the right not to be subject to decisions based solely on automated processing.
  • Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is processed in violation of applicable data protection laws.
  • Clarification on Automated Decision-Making. We do not engage in solely automated decision-making that produces legal effects concerning you or similarly significantly affects you.

We respond to all verified data-subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by up to two additional months.

8. Data Collected

We collect:

  • Email address - provided through subscription or contact forms.
  • Anonymised IP address - we store only a truncated IP; the full address is not retained.
  • Analytics data (consent-based, via Google Analytics) - aggregated metrics on traffic, sessions, user behaviour, device and technical characteristics, approximate geography (region/city), conversions, and overall site performance.
  • All data is stored on secure servers operated by third-party infrastructure providers located in jurisdictions that ensure an adequate level of data protection in accordance with applicable regulations.
  • We collect personal data from: (i) information you provide directly (e.g., subscription or contact forms), (ii) data collected automatically through cookies and similar technologies, and (iii) analytics providers (e.g., Google Analytics) subject to your consent.

9. Data Retention

We retain personal data, including email addresses and Google Analytics data, for no longer than five (5) years from the date of collection, unless a shorter retention period is required by law or you request earlier deletion. Please note that complete deletion may take up to 30 days. Some data may remain in encrypted backups for up to 90 days, after which it is securely deleted.

10. Cookies and Similar Technologies

We use cookies to ensure the Website functions correctly and to understand how it is used.

  • Essential cookies – strictly necessary technical cookies that enable core features such as page navigation and security. These cookies are always active and do not require consent.
  • Analytical cookies – Google Analytics cookies that collect aggregated statistics on traffic and user behaviour. They are set only if you click "Accept all" on the cookie banner; if you choose "Essentials only" they are not loaded.
  • Functional cookies – not used on this Website (we do not store theme, language, or other UI preferences).
  • We do not use cookies for targeted advertising or profiling.

You can either accept all cookies or choose "Essentials only" in the banner displayed on your first visit; analytical cookies load only if you accept all. You may later delete or block cookies at any time via your browser settings.

11. Children’s Data

  • We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently received personal data from a minor, we will delete such information promptly. Use of the Website by individuals under 18 is prohibited.

12. Changes to the Policy

  • FOMOmeter reserves the right to update this Policy at any time. Changes take effect immediately upon publication.
  • Continued use after changes implies acceptance of the updated Policy.
  • Users are encouraged to review this Policy regularly to stay informed about their rights and obligations.

13. Governing Law and Jurisdiction

This Policy applies to the website https://www.fomometer.ai, all its subdomains, and the platform https://app.fomometer.ai, including any related services, applications, dashboards, and features. It is governed by applicable international and local data protection laws (such as the GDPR, UK GDPR, or other applicable regulations). Any disputes or disagreements arising from or relating to this Policy or the use of FOMOmeter shall be resolved through good faith negotiations between the parties.

14. Contact Information

If you have questions or suggestions about this Policy, please contact us at: app@fomometer.ai